Today many NHS and health trust managers rely heavily on the versatility of care agencies, to supply quality nursing staff quickly and effectively to meet their demands and staff shortfalls.
In the public or private domain SureCare offers direct experience in these markets and the problems which can arise. We can therefore supply solutions by using the experience of our in-house officers, who have been active in the field of community care since 1989 and in nursing care since 2009
Staff are only entered onto the SureCare register once they have completed a rigorous recruitment procedure, which includes at least one formal interview, an induction course in how and in what way SureCare wants to deliver it's care, a comprehensive professional and personal referencing process and full quality briefing.
From the viewpoint of a user of the nursing service, Surecare can be relied upon, not only to supply a nurse at short notice or prearranged time, but will, subject to availability, offer a range of individuals with a variety of additional experience, grade and clinical specialties. Quality of service supply however does not end there, Surecare operate a system of following up each assignment of its nursing staff, with a brief quality questionnaire and pledge that, if for whatever reason, we receive 3 or more negative responses regarding a particular individuals clinical skills or professionalism, whilst on assignment, we will cease using the services of that nurse through our agency.
This pledge therefore not only promises to service users a practical quality commitment, but allows the nursing staff of Surecare to be viewed as belonging to an agency who has and will maintain, their professional status.